new system

Additional Fixes and Features Added to RealTracs 3.0

The latest updates and enhancements to the RealTracs 3.0 MLS System went live Wednesday April 27th.

The RealTracs help desk staff is available Monday – Friday from 8:00 am until 5:00 pm to answer any questions you might have about the newly added features or anything else in the new system.  They can be reached at 615-385-0777 or via email at helpdesk@realtracs.com.

ALL UPDATES, ENHANCEMENTS, and FIXES

Fixes:

  • MLS Number Search: Results are now sorted by the order the MLS Numbers are entered into the search field.
  • Office Staff Reports: Under Contract Showing and Under Contract Not Showing statuses are now returned in the search AND the results columns are now sortable.
  • The media icon has returned to the listing report viewed by recipients of emailed listings. They can now click the image OR the media icon to view additional media.
  • Auto Notify and Prospector records now have a phone number field and cell phone numbers from existing RealTracs 2.0 records are now populated.
  • Auto Notify/Prospector Email error fixed: When a listing was removed from the Results column before attempting to email from the same results list, an error was generated and the email did not send.
  • Auto Notify: You can now select multiple or all entries to run a manual search.
  • Auto Notify: Results columns that displayed as N/A in RealTracs 2.0 were displaying as zeros once converted to the new site.  These results are now displaying the correct number and can be viewed by clicking the number.
  • The SentriCard renewal reminder has returned to the Billing and Renewals tile on the home page.

Updates:

  • Media Manager, Adding a URL: We are now displaying the URL prefix http:// to confirm to you this is already included by RealTracs and does not need to be typed with the entered web address.
  • The Default List + Map Print option has been added to the MLS# Search, Archive Search, and Cross Class Search.
  • The Default List Print option has been updated to match the order of the results from the MLS#, Cross Class, Archive, and Hot Sheet Searches.
  • You can now copy/paste text into the message body when sending emailed listings.
  • The Public Site Report is now available via Reports/System/Public Site Report.
  • Print Preview was returned to the Add/Edit Property List page on 4.12.16.
  • You can now print directly from the thumbnail images page in either landscape or portrait. Look for the Print button at the top of the page.

Additional Fixes and Features Added to RealTracs 3.o

The latest updates and enhancements to the RealTracs 3.0 MLS System went live Tuesday April 5th.

The RealTracs help desk staff is available Monday – Friday from 8:00 am until 5:00 pm to answer any questions you might have about the newly added features or anything else in the new system.  They can be reached at 615-385-0777 or via email at helpdesk@realtracs.com.

ALL UPDATES, ENHANCEMENTS, and FIXES

  • Downloading up to 5000 results is now available in the Residential search.
  • New fields have been added to the Residential Column layout list: Expiration Date (past dates only), Withdrawn Date, Listing Type, Pool, and Garage Description.  The Broker Code field name has been updated to List Broker Code.
  • Auto Notify: Buyers/Sellers and Prospects names can now be clicked to edit email, subject, message body, frequency and Reports.
  • Auto Notify: Step 3/Share all Results, the “Send me a copy” email address is now included in the sent emails.
  • Auto Notify:  Delegate users can now create new entries “logged in as” another user and entries are now displayed on the other users list.
  • Email listing links expire at day 31.
  • Downloading is now an option in the More menu from Hot sheet results.
  • Horizontal scroll has been added to bottom of the list view.

REALTRACS 3.0 HAS ARRIVED

Below is information regarding the new RealTracs 3.0 new system release:

Scheduled classes are cancelled this week of the release so all RealTracs Customer Happiness Representatives can be available for hands on training at the RealTracs office, and as additional resources to assist the Help Desk staff with callers looking for help. The hours help is available, both over the phones and in the RealTracs offices, have been extended this week and are as follows:

Tuesday March 29: 6am – 6pm
Wednesday March 30: 7am – 6pm
Thursday March 31: 7am – 6pm
Friday April 1: 7am – 6pm
Saturday April 2: 10am – 1 pm (Phone support only)

Help in person at RealTracs will be first come first served, and we will most likely experience heavier than normal call volume, so please be patient.

If your problem is not pressing you can also email helpdesk@realtracs.com. See something out of place or have suggestions? Send an email to feedback@realtracs.com.

Please note: for the fastest response to your help questions, please do not post your inquiry on the Facebook or Twitter pages…they won’t be ignored, but a response could be delayed.

Remember also, the quickest place you can find help is http://help.realtracs.net or click the blue question mark icon in the upper right corner of the page. There you will find easy Quick 1, 2, 3, instructions on how to use various system features, as well as “Just Show Me” videos to walk you though the processes, if you prefer.

We hope you are as excited as we are about the release of your new MLS system – RealTracs 3.0!!!

Additional New Features and Fixes Added to RealTracs 3.0

The latest updates and enhancements to the RealTracs 3.0 MLS System went live Tuesday March 15th.

The RealTracs help desk staff is available Monday – Friday from 8:00 am until 5:00 pm to answer any questions you might have about the newly added features or anything else in the new system.  They can be reached at 615-385-0777 or via email at helpdesk@realtracs.com.

ALL UPDATES, ENHANCEMENTS, and FIXES

  • The Pick Contact button is now available when emailing listings
  • Listing and Business forms are now available via My Page/Forms
  • There is a new email listings format for recipients
  • License # now displays as part of the roster record once uploaded by the user to their user profile
  • Map printing with a list and ¼ view is now available via the Print menu.
    • * Max of 30 printed map markers
  • A much improved Training Schedule is available via the Help menu
  • You can now copy photos in the new media manager via the My Page menu

Additional New Features and Fixes Added to RealTracs 3.0

The latest updates and enhancements to the RealTracs 3.0 MLS System went live Thursday January 28th.

The RealTracs help desk staff is available Monday – Friday from 8:00 am until 5:00 pm to answer any questions you might have about the newly added features or anything else in the new system.  They can be reached at 615-385-0777 or via email at helpdesk@realtracs.com.

ALL UPDATES, ENHANCEMENTS, and FIXES

  • The Billing section is now on the landing page with links to the existing billing site.  Users can now pay their invoice via this section.
  • My Page, Billing section now also contains links to our billing and SentriLock billing.  Users can use these links as well to pay their invoices.
  • A place to insert your Real Estate License Number has now been added to the User Profile
  • The iOS 9 photo swipe issue is now fixed
  • Residential and Land-Lot-Farms linked listings now available

Additional New Features Added to RealTracs 3.0

The latest updates and enhancements to the RealTracs 3.0 MLS System went live Monday October 19th.

The RealTracs help desk staff is available Monday – Friday from 8:00 am until 5:00 pm to answer any questions you might have about the newly added features or anything else in the new system.  They can be reached at 615-385-0777 or via email at helpdesk@realtracs.com.

ALL UPDATES, ENHANCEMENTS, and FIXES

  • User Settings option added to My Page which includes a User Profile and Site Preferences
  • Now available in Site Preferences:
    • Default Page size setting for both the List and Thumbnail results views
    • Signature file creator and editor with image upload option
  • Email listings now includes a signature file if checked
  • Email listings now has a text editor for composing the body of the message
  • Hot Sheets:
    • Added color coding to the Reason column on the List View
    • Changed default date range from 14 days to 7 days on Current tab search
  • Select All option removed from Full View to prevent selection mistakes
  • Media page formatted for printing with descriptions
  • Option to download results as text or Excel has been added to the More menu on the results views.
  • Tax Search update from CRS Power Tools to CRS MLS Tax Suite
    • Includes a new multi-county search
    • Enhanced Mapping capabilities
    • Optimized for mobile devices
  • Two new reports added to the Office Page/Broker Reports menu for Managing Brokers:  Listing Detail and Office Performance
  • NAR NRDS ID field added to User Profile for Transaction Desk

RealTracs 3.0 Releases New Features

The latest updates and enhancements to the RealTracs 3.0 MLS System went live Monday June 15th. These updates include the addition of more reporting options, as well as a Single Sign On to Transaction Desk.

Training on these features, including video tutorials and more, can be found within the RealTracs Online Help Library.

Also, the RealTracs help desk staff is available Monday – Friday from 8:00 am until 5:00 pm to answer any questions you might have.  They can be reached at 615-385-0777 or via email at helpdesk@realtracs.com.

ALL UPDATES, ENHANCEMENTS, and FIXES

  • ESRI map replacing Bing on all Searches
  • Hot Sheets and Roster added to Search menu
  • Main menu option “Reports” turned on and displaying Agent and Financial sections
    • Agent Reports: Inventory & Productivity
    • Financial Report: Seller’s Net and Amortization
  • Main menu option “Office Page” turned on and displaying Brokerage Reports Section
    • Agent Performance Report
    • Market Penetration Report
    • Inventory Report
  • Added to More Menu in search results
    • Transaction Desk SSO
  • Fixes
    • CMA’s are printed and emailed based on list view order
    • Rental Full View: replaced sub-agency, buyer broker, and facilitator with compensation field
    • Email listings link has been increased to 15 days for all property classes (from 5 days)
    • Favorites: Previous search criteria is now saved when “Back to Search” is clicked
    • When delegates are “logged in as” another user, emailed listings now display as being from the user they are logged in as
    • UC-Show is now grayed out for Hot Sheets since the conversion to pending will not work properly here until we are on one site
    • Map center is no longer lost after selecting Agent Full from Print menu

RealTracs 3.0 Releases New Features & Cloud CMA

The latest updates and enhancements to the RealTracs 3.0 MLS System went live Thursday February 26th.  These updates include the addition of the Auction, MLS #, Cross Class, and Archive Searches; and, the exciting release of the Cloud CMA tool.

Training on these features, including video tutorials and more,  can be found within the RealTracs Online Help Library.

Also, the RealTracs help desk staff is available Monday – Friday from 8:00 am until 5:00 pm to answer any questions you might have.

Changes and Enhancements

  • Auction Search
  • MLS # Search
  • Cross Class Search
  • Archive Search
  • New process for searching additional criteria fields
  • More Button
    • RealTracs CMA moved to this location
    • Cloud CMA
    • Buyers Tour, Property Report, and Flyer
    • History moved to this location
    • Show Checked and Show All
  • Selectable Favorites
  • Browser Compatibility warning after login

Take a Look at the New RealTracs System!

It’s here!  Be sure to take a look at the new version of RealTracs!  Visit preview.RealTracs.net to check it out! You can now search live across six property classes.

More exciting updates are coming, so be sure to keep checking back here for more information.  If you would like to be notified via email of new updates, be sure to subscribe to the RealConnection blog for the latest.

Please note, unlike the existing RealTracs system, the new site login is case sensitive.