new system

New Report Enhancements Released

Updates to the new report released! You responded and we listened. The new reports format now offers clickable agent names to provide more contact information, including office address and license number.

You had more to say about the size of the image and amount of valuable information you want to see without scrolling, so we are working on more updates now and hope to show you very soon.

Additional Fixes and Features Added to RealTracs 3.0

The latest updates and enhancements to the RealTracs 3.0 MLS System went live Wednesday December 21st.

Updates:

  • Media Manager:  Documents, URLs and virtual tours can now be uploaded to incomplete listings
  • Media Manager:  Uploading URLs and virtual tours now requires http:// or https:// to be entered as part of the URL
  • Accessibility Information has been added to RealTracs.net and .com as well as mobile.realtracs.net and .com
  • Search:  The map list is now collapsed below the map by default

Fixes:

  • Activity Report:  The Active section now displays the appropriate header “Active & UC Show Listings”
  • Search Additional Criteria:  Agent names can now be removed from the search fields successfully without removing the entire field
  • List Price and Sales Price search fields:  These fields are now editable without the cursor losing placement
  • To Be Built listing photos:  The “To Be Built” image was not automatically displaying for a short period of time, this is now fixed

The RealTracs help desk staff is available Monday – Friday from 8:00 am until 5:00 pm to answer any questions you might have about the newly added features or anything else in the new system.  They can be reached at 615-385-0777 or via email at helpdesk@realtracs.com.

Additional Fixes and Features Added to RealTracs 3.0

The latest updates and enhancements to the RealTracs 3.0 MLS System went live Wednesday September 28th.

The RealTracs help desk staff is available Monday – Friday from 8:00 am until 5:00 pm to answer any questions you might have about the newly added features or anything else in the new system.  They can be reached at 615-385-0777 or via email at helpdesk@realtracs.com.

Updates:

  • Search Results:  You can now set your own default results tab by updating your Site Preferences in My Page.
  • Search Results:  When there is only one result, that result is automatically selected for ease of printing and sharing.
  • Hot Sheets:  The max results for List View, Thumb View and Full View has increased to 500 listings. The Map results max remains at 250.
  • Stats Results Tab:  List Price per Square Foot and Sales Price per Square Foot is now displayed.
  • Map Search and Results:  The drawing tools bar has been updated and relocated to a less intrusive location.
  • Hot Sheet List View Results:  Zip code, city, LP/SF and SP/SF have been added to the Add/Remove columns feature.
  • New counties added:  Hopkins County KY (area 111) and Caldwell County KY (area 112)
  • Search Panel for all searches:  The font has been increased for the field names.
  • Auto Notify/Prospector:  Print and More menus have been added to the Results and Saved columns.
  • Search Panel for all searches:  A Contract Date field has been added to the Under Contract Showing status for applicable property classes.
  • Media Manager:  A View Photos button has been added.
  • Help/Support:  Area School Info help has been added.

Fixes:

  • Office Page/Inventory:  The issue where the tax ID field was printing as a full URL is now fixed.
  • Listing Status Change:  The error seen when entering commas in a sales price has been resolved.
  • Archive Search:  Status changes from Under Contract Showing to Active are now tracked and displayed.
  • History Report:  The issue with all status changes displaying as Under Contract Showing has been resolved.

Additional Fixes and Features Added to RealTracs 3.0

The latest updates and enhancements to the RealTracs 3.0 MLS System went live Wednesday August 31st.

The RealTracs help desk staff is available Monday – Friday from 8:00 am until 5:00 pm to answer any questions you might have about the newly added features or anything else in the new system.  They can be reached at 615-385-0777 or via email at helpdesk@realtracs.com.

Updates:

  • Print Reports, Results Views and Print Preview: All now display the contingency when applicable for Under Contract Not Showing Listings
  • Results list below map is now displayed automatically when Search is clicked
  • List View:  Printing is now available for custom layouts
  • List Results Tab & Map List Results:  Status specific color blocks added for easy status identification
  • Phone numbers clickable for dialing on RealTracs.net when accessed via mobile device
  • Log in As:  Depressing the keyboard enter key now logs in the selected user
  • Prospector:  Unsubscribe button relocated to User Preferences
  • New Firm Profile now available via the Office Page for Office Staff, including a new field for Firm License #
  • Firm License # is now displayed on the Firm Roster via Roster Search and clicking the Firm name on all reports once the license number has been added to the Firm Profile under the Office Page by Office Staff
  • New Broker Property Log added to the Office Page menu for Office Staff

Fixes:

  • CMA:  LP/SF, LP/Acre and LP/Unit columns for subject property are now calculating
  • Auto Notify:  Clear Frequency button is now working again

Understanding the New Status Changes

The accurate status of a property is an important piece of information, as it communicates where in the listing cycle it is.  Please be aware that there are some new status choices coming to add/edit on September 7, 2016 that will replace Active with a Contingency and Pending.  While what they are called might be new, the function is not.

Under Contract – Showing (formerly Active with a Contingency) simply means the listing has an accepted offer to purchase pending clearance of a contingency, such as the sale of a home or financing.  It’s important to note that the home will still be shown to prospective buyers for back up offers.  During this time, Days on Market still accumulates.

Under Contract -Not Showing (formerly Pending) listings have a binding sales contract that has been accepted by both parties, and Days on Market no longer accumulates.  Three things are needed when moving to Under Contract- Not Showing:

  1. The Under Contract date
  2. Off-Market Date
  3. Sales Agent Name
  4. Co-Sales Agent name (if applicable)

The new status change form will be placed in the RealTracs Online Information Library when the changes are effective.

The image below will help give you a visual of the listing cycle as your property moves through the statues in RealTracs.

listing cycle

There is online help available to assist you in understanding the new status changes.  A full description of each can be found here, as well as a step-by-step video tutorial and walk-through of how to change the status of your listings.

Also, as always, if you have any questions regarding the new statues, or anything else, do not hesitate to contact the RealTracs Help Desk at 615-385-0777 or via email at helpdesk@realtracs.com.  They are available Monday – Friday from 8:00 am until 5:00 pm.

Additional Fixes and Features Added to RealTracs 3.0

The latest updates and enhancements to the RealTracs 3.0 MLS System went live Wednesday August 3rd.

The RealTracs help desk staff is available Monday – Friday from 8:00 am until 5:00 pm to answer any questions you might have about the newly added features or anything else in the new system.  They can be reached at 615-385-0777 or via email at helpdesk@realtracs.com.

ALL UPDATES, ENHANCEMENTS, and FIXES

Updates:

  • Media Manager: Rotation buttons added to each image
  • Media Manager: New process for uploading additional photos and editing existing photos
  • Media Manager: New process for deleting an image
  • Stats Results tab: Option added to print over 250 results
  • Stats Results tab: Option to see over 250 results added to Cross Class
  • Mobile.RealTracs.net: You can now navigate from the mobile site to the full site and from the full site to the mobile site when on a device detected as mobile.
  • Customizable html CMA: Added to Land, Multi-Family, Commercial, Rental, Auction, MLS# and Cross Class Search
  • CMA Print Options: Printing now includes only the completed custom fields
  • Auto Notify: Pick contacts button added to Step 2
  • Auto Notify & Prospector: Notifications can now be turned off by clicking the name on the notification
  • Prospector – Users activating their 26th Auto Notification will be prompted to subscribe to Prospector
  • Prospector: Search field added
  • Prospector: Unsubscribe button added

Fixes:

  • Portrait images are now handled properly on the Thumbnail view and are no longer stretched
  • History report is now displaying price change data properly
  • Public Site Report: Both the date and time are now considered so the entered dates are included in the results
  • Preview email listings links are now working when composing an email listing message
  • Delegate logins: Reports now display the “Requested By” name of the logged in user
  • Model Open House links are now displaying in the OH column for all classes
  • Office Page/Agent Performance: Date range fields added

Additional Fixes and Features Added to RealTracs 3.0

The latest updates and enhancements to the RealTracs 3.0 MLS System went live Thursday June 30th.

The RealTracs help desk staff is available Monday – Friday from 8:00 am until 5:00 pm to answer any questions you might have about the newly added features or anything else in the new system.  They can be reached at 615-385-0777 or via email at helpdesk@realtracs.com.

ALL UPDATES, ENHANCEMENTS, and FIXES

Updates:

  • Printing no longer requires a download to users browser
  • Hot Sheets/Days Back:  UC Show has been added to the activity type search options and Pending has been replaced by UC Not Show in the Reason column
  • Hot Sheets/Days Back: Color coding has been changed to a color block in front of the Reason and Status
  • When toggling via MLS# from List View to Full View, go back to Listing where a user leaves off and see a brief yellow highlight.
  • Tax ID History report added for all searches
  • Mobile.RealTracs.Net: Active Contingent now displays as UC Showing and Pending as UC Not Showing
  • Help/Support/Rules now links to January 2016 rules document and Rules Changes
  • Auto Notify Results Column now includes page navigation when clicking on the MLS#

Fixes:

  • Road frontage value that was missing on full tab for land-lots-farms is now displaying
  • Rental full report now displays compensation fields correctly from MLS# search
  • Saved Search for all classes:  Additional criteria drop down fields will now save without a selected value
  • Emailed listings: All photos now display the same size
  • Mobile.RealTracs.Net: User and Office roster information is now up to date

Additional Fixes and Features Added to RealTracs 3.0

The latest updates and enhancements to the RealTracs 3.0 MLS System went live Wednesday June 8th.

The RealTracs help desk staff is available Monday – Friday from 8:00 am until 5:00 pm to answer any questions you might have about the newly added features or anything else in the new system.  They can be reached at 615-385-0777 or via email at helpdesk@realtracs.com.

ALL UPDATES, ENHANCEMENTS, and FIXES

Updates:

  • Residential PDF CMA replaced with HTML CMA and includes customization for client information and subject property. This is now printed using the browser print button (Other search results coming later in June)
  • Tax ID History button added for Residential (Other search results coming later in June)
  • If RealTracs.net is accessed from an iPhone, the search panel is auto collapsed like the iPad
  • When clicking the MLS# to go to full view, I am now returned to the page where I left upon return to the list view (We are working on returning you to the listing)
  • Link backs from the colored houses on the CRS property report now working in RealTracs 3.0.

Fixes:

  • Amortization Schedule now runs properly if no down payment is entered
  • Public Site report now displays UC Show and UC Not Show replacing Active/Contingency and Pending
  • Commas are now allowed in the display text for a document in Media Manager and do not break the PDF
  • Virtual tour checkbox added back to Media Manager for third party data feeds/pulls

The checkbox was added back to the media manager, as there has to be a method for developers and IDX providers to identify and tag a virtual tour for proper display on websites.

Keeping Up With New Features as They are Added to RealTracs 3.0

Ever wonder if a new feature is coming to RealTracs 3.0, or if a suggestion has entered the development phase to be added to the system?  You can keep up with both through the two pages linked below (each document can be found in the RealTracs Online Help System as well at help.realtracs.net).

The first link is to a document containing suggestions or user feedback that has been identified and added to the development queue.  While there is not a specific timeline for each item, there is a color code to let you know what stage of development a particular item is in.  Please note however, this is not all of the items we have received, just those that are in the development queue.  We document and track all user submitted suggestions sent to feedback@realtracs.com, and that feedback is where we get much of the development list from.

The second link is to a document that chronologically lists the features and fixes that have been added to RealTracs 3.0 since the cut-over, as well as a set of FAQs.

Remember, if you have a suggestion or would like to see something added, send it to feedback@realtracs.com.  We keep everything that is sent and track each suggestion individually.

User Feedback & Tracking

Features and fixes added by Date

 

Additional Fixes and Features Added to RealTracs 3.0

The latest updates and enhancements to the RealTracs 3.0 MLS System went live Thursday May 12th.

The RealTracs help desk staff is available Monday – Friday from 8:00 am until 5:00 pm to answer any questions you might have about the newly added features or anything else in the new system.  They can be reached at 615-385-0777 or via email at helpdesk@realtracs.com.

Pushed to RealTracs.net 5/12/16

Updates:

  • The Activity Report has been added to Reports menu
  • Photos can now be added to Incomplete listings via My Page/Media Manager
  • New certification options have been added to the Green Certifying Body field in RES and CND
    • Environments for Living Gold
    • Environments for Living Platinum
    • Environments for Living Diamond
  • History Report:  The status change from UC Showing to Active is now tracked and displayed
  • A Default Sort option has been added to My Page/Site Preferences for the Area field in searches.  You can choose between Area Number and County Name.
  • Favorites now holds up to 250 listings

Fixes:

  • Auto Notification automated emails now include your new RealTracs 3.0 signature
  • Listings with only a URL/Virtual Tour now have a filmstrip icon to access the link
  • Mobile.RealTracs.net now links to the new updated version of the CRS Tax Record and the new Contacts list from RealTracs 3.0
  • Prospector email addresses are now available via the Pick Contact button in email listings