ice warp

New RealTracs Email System Coming in September

Beginning on Tuesday, September 2nd, RealTracs will begin upgrading all email accounts to the new IceWarp based system.  IceWarp is a new and improved secure email platform designed to meet your important communication needs.

Getting started on the new system is simple, and no action is required on your part to being using it.  Your account will be upgraded, using the first letter in your RealTracs UserName, based on the schedule below.

If you are utilizing mobile devices or third-party software such as Microsoft Outlook to access your email, no changes to your existing settings are required.  Your email on these devices and products will continue to function after your account has been upgraded.

If you would like to upgrade to the new email system sooner, that’s great!  Just contact the RealTracs Helpdesk at (615) 385-0777 or, Monday – Friday between 8:00 am and 5:00 pm with your request.   They can also answer questions you might have regarding the new IceWarp Email System or any other RealTracs feature.

Username Begins With: Conversion Date:
Q, S, D, U, V, X, Y, Z 9/2/2014
A, E, G, N, O, P, W, # 9/3/2014
H, L, M, T 9/4/2014
J, K, R, I 9/9/2014
B, C 9/10/2014