Customize Your Comparable Reports in CRS

Let’s take a moment to delve into custom comparable reports – specifically outlining how you can easily add addresses. It only takes a moment, but your clients will appreciate knowing that the right-fit properties were used to create their comparable report.

How to Add Specific Addresses


  • Start by pulling up the Custom Comparables page.
  • Within the “Search by Location” section, you’ll see a section at the bottom of the page: “Add specific addresses to report.”
  • Within the box, start typing the address. Your address should quickly appear as an autofill option.
  • Click on the address to select it as a new 2018-08-10_08-44-03.pngaddition.
  • You can add up to three specific addresses/properties.
  • Click on the X if you’d like to remove one of the specific addresses.
  • Click “submit” when you’re ready to create your report.

Recognizing New Addresses in Your Comparable Report

The addresses you’ve added will appear at2018-08-10_08-45-25.png the top of the results page. These addresses will feature the label A# so you can easily recognize them.

Have questions about CRS features or anything else?  Chat, click, or call one of our Help Desk technicians for all the answers!

Several Big Features Added to Mobile RealTracs

RealTracs is dedicated to making your experience on the MLS system the absolute best it can be, and the latest updates and improvements will make your time on RealTracs mobile better than ever!  There is a new “Near Me Search” so you can check what’s for sale in your vicinity, a new way to browse the map for listings, an easy to use CMA tool, and more!

Near Me Search


Need to check what’s for sale in your vicinity?  Easy!  Simply enter the criteria of what you want to look for (price, bedrooms, etc.), tap the blue arrow to set your location and then the blue Search button at the bottom.

RealTracs’ mobile site will find all the listings around you that match.  Search for “Near Me” listings by price, property status, beds or baths, and much more.  You can even search for open houses close by!


Browsing the Map

You found some listings, now what?  Plenty!  Need to see what else is in the immediate area?  Drag the map or “pinch”  the map to zoom in or out, and listings will appear on the map as it moves on your screen.  You can also change the layer of the map to a satellite view which displays county names and borders – all with a tap!

Preview the details of any listing by tapping the corresponding marker.  Need the full details?  Click the listing image for more information.  Tap the Grid button at the top of the screen to display a list of all the properties shown on the map.

Mobile CMA

For starters, the CMA layout is mobile friendly with improved readability.  By tapping the more button (…) in the upper right corner, you can either share the listings you pulled or create, view, and print a CMA! If you need to narrow down the selections, choose what you want in the Grid view by checking the listings and running the CMA again.   It’s really that easy!

Ready to customize and share the information?  You have options there as well.  Just tap the gear icon to enter your client’s information and property details.  Add any comments you want, and click OK to save.  You can then send the CMA to a printer by tapping the print icon.

Using a Wildcard to Search

The wildcard (%) is back and available when searching for street names andIMG_BA85F4D1E20B-1 subdivisions.  Use the “%” to replace something such as abbreviations to start the street name.

For example, you are looking for highway 96 and don’t know if “highway” is abbreviated or spelled out search %96, and pull the listings regardless of how “highway” is entered.  Looking for Mt. Zion?  Search %Zion.  What about N. Main St?  Enter you search as N%Main to find listings with N., North, or any other iteration of “north”.

The same rules apply to the subdivision field for whatever it is you are searching for.



What Good Are New Features if You Can’t Use Them?

We never want that to be the case, and RealTracs has multiple ways for you to get help when you need it.  Live training is offered almost every day at area REALTOR Associations and at the RealTracs office.

Classes cover everything from the mobile website, the CRS Tax system, to instruction on how to enter and manage your listings in RealTracs.  Our stellar training team of Bobbi Jo, Donna, JoAnn, Liz, and Kymberly are the best in the industry and a great resource for you.  Trust us, we aren’t just saying that.

They are that good!

To register for a class, click Class Schedule from the Help option in  Classes are organized by the type of class or location, depending on what you select.

We understand you are busy and might not have time to attend a class right now.  That’s ok.  We have a solution for you too!  The RealTracs Help Desk is available Monday – Friday from 8:00 a.m. until 5:00 p.m. and on Saturdays from 10:00 a.m. until 4:00 p.m.  You can get in contact with a technician via an easy online chat, by phone, or via email at

Garage & Parking Add/Edit Field Changes Made for Residential Listings

If you will recall from a post in April, RealTracs made some changes to the sewer descriptions in Add/Edit.  This was done in our effort to further align with the standards set forth by the Real Estate Data Standards Organization (RESO), who determine the “language” of MLS data, so technologists can more easily work with it. Why is that important?  Because it saves agents and brokers money!

Starting today, July 24th, RealTracs’ users will see RESO updates to the garage/parking fields in Add/Edit.


Going forward, there are two additional required fields when a listing is input into the Add/Edit system: Garage Spaces and Garage Features.  If a value of at least “1” is entered into Garage Spaces, a description must be selected from the Garage Features drop-down list to the right.  There are also lists (options are shown below) to choose the features of your listing’s Carport or Open Parking Spaces.

Garage Features

Carport Features

Open Parking Features

Alley Access Alley Access Alley Access
Assigned Assigned On Street
Attached Attached Parking Lot
Attached – FRONT Detached
Attached – REAR Unassigned
Attached – SIDE

The update is ONLY to the Residential property class for now.  This is so we can gather feedback and make any needed adjustments before moving on to the other property classes. There are a few essential things to know about the latest changes:

  • Parking Total will be calculated, and be a searchable field that replaces Garage/Parking Capacity.
  • Driveway is still a separate field in Add/Edit.  It will be transitioned into a parking feature in a future update.
  • If a value of “1” or more is entered into Garage or Carport Spaces, a selection from the respective features list will be necessary as well.
  • The Add/Edit selections of your current Residential listings will be transferred to the new fields automatically.  If an existing listing is edited with a value in either Garage or Carport, a feature selection will need to be made prior to saving.

Do you have questions about the changes?  Be sure to chat, click, or call one of our Help Desk representatives who can assist with all of your concerns.

Why Mobile is Better Than Ever

In a speech to an admiring crowd, Abraham Lincoln once remarked, “The key to real estate success is staying up to date on your smartphone.”  OK, OK, he really didn’t say that, but we would not have disagreed with him if he did.

However, we are going to say this: if you haven’t been on mobile recently, you are missing out on a great tool!  Below are four great features that will make your mobile RealTracs experience the best it has ever been.

Do you see a mobile feature missing you would like added?  Send an email to because we are adding new upgrades on a regular basis, and your feedback is always charted and reviewed for what could come next.

Updating Your Profilemw1

You can now update your profile photo, contact information, social media links, and your email signature – everything you can do in the full MLS site – on your mobile profile. Click your name in the upper right-hand corner of the screen and select My Profile to access and update your profile today!


mw2Basic & Advanced Search

Use a basic search when you are searching across broad categories, or use the advanced search to drill down into the details, such as schools, stories, lot size and much, much more. You can search for open houses also. The choice is yours!




Search Results Map Viewmw4

A new interactive map view is at your disposal when you search for listings. When you see a listing you like, click the price, and a thumbnail will display. Click the photo to view the property details.

If you would rather view the list of properties in a photo grid, you can do that too. Simply click Grid at the top to switch views. Review your search results the way you want to see them!



mw3Share Listings Quickly

Let’s say you are searching for homes with your client and want to share what you found. No problem! Click the share button, and you can select whether you want to share a list of Agent Reports or Buyer Reports.  Clicking either button will copy a link to your phone’s clipboard which gives you the ability to paste and share it via text or email. Need to send new information in a hurry?  Done.




Give mobile a test drive today and tell us what you think! Want to get into all of the details even further?  Need help with some of the features?  You’re in luck! Sign up now to attend one of our RealTracs Mobile Workshops and earn an hour of continuing education credit while you are there. Register at today by clicking Class Schedule from the Help drop-down menu.

Coming Soon / Hold is Now a Listing Status – What You Need to Know

Many of you have been asking for a Coming Soon status and as of Thursday, June 28th, Coming Soon / Hold is now included in the list of available property status, replacing Active – Not Showing. Also included as part of the new status changes, Active – Showing will now be simply Active. Coming Soon / Hold will have days-on-market calculated the same way as Active – Not Showing. Be sure to check the table below if you have questions about how your listing’s days-on-market are calculated.

DOM table