updates

Centralized Showing Services (CSS) is Now Integrated into RealTracs

Centralized Showing Services (CSS) integration is now in RealTracs.  CSS subscribers can now add showing instructions from a new setting in the add/edit system so any RealTracs user can schedule a showing for your listing online!

Here’s how you do it.

Setting up a listing to have online scheduling available

  1.  Under the Office Information section in add/edit (this is the second section down) you will notice a new required field called Showing Service.  By default, this is set to Other, and the Showing Instructions field is still available, just as it has always been. For non-showing service subscribers, there is no change in the process.
    ss1
  2. If you are a CSS subscriber and wish to offer online scheduling, select CSS in the Showing Service field. Showing instructions cannot be selected and will now be updated via the CSS website once you make the listing active.  Please note, this does not affect the Showing Phone Number.
  3. Upon confirmation of your listing being saved, a new button labeled Go to Centralized Showing will display at the bottom.  ss2This will sign you into CSS where showing instructions can be managed.  You can also access the listing at https://showings.com/ with your CSS login credentials.
    Picture1.png
  4. Any of your listings saved with CSS selected as the showing service will display a Schedule Showing link in the Showing Instructions field found in the Office and Showing Information section.  When a user clicks this link, they will be directed to your listing within the CSS site to schedule their showing. Please note, users scheduling a showing time are not required to subscribe to CSS.ss3

Scheduling a showing online (for all MLS users)

  1. Click the Schedule Showing link to load the scheduling page on Centralized Showings website.  Follow the on-screen instructions.  You do not have to be a CSS subscriber to use this feature.
    ss3
    Simply click Schedule Appointments to continue.
    css8
  2. You will then select the day and time for your showing.  Pick a start and end time, and then click the green Confirm Times button. ss5.png
  3. The final step is to click the Schedule All Showings Now! button, and that’s it! You will then see a confirmation screen with full showing instructions and entry information.
    ss6

New MLS Features Added Today

What’s New?

  • The Shared Agent reports now include clickable Tax ID links
    • When the tax link is clicked from a desktop, and you are logged into realtracs.net, the full CRS tax report will open
    • If you are not logged in, an overlay with the most popular fields will open
    • When you click the link from your mobile device,mobile-friendly overlay with the most popular tax fields is openedimage2018-1-11_10-39-52.png
  • The stats results tab now contains a Year Built column for minimum, average, median and maximum values
  • You no longer have to select listings to Print from the Stats tab
    • image2018-1-11_10-43-34.png

If you get stuck or have questions…

The RealTracs technical support staff is available Monday – Friday from 8:00 a.m. until 5:00 p.m. The quickest way to reach a technician is via an Online Chat.  To start a chat, click the button at the top of RealTracs.net.

Updates, Enhancements to Add/Edit

There were a few updates and enhancements released to RealTracs.net today including a few changes to Add/Edit.

Other Enhancements:

  • Add/Edit: Acres selection tool includes option for “less than 0.25”.  You can choose to enter either the exact acreage or select that the lot is less than a quarter acre.  A lot-size value is required when exact acreage is not provided.
    ae1
  • Add/Edit: Print Preview is now Preview Full Report, button added to listing “confirmation” page
  • Add/Edit Commercial Listing “step 1” updated to include all pricing options
    ae2
  • Under Contract – Showing Listing flag color updated to help differentiate from Active
    image.png
  • Commercial listing flags now display “For Lease” and “Leased” respectively
  • Rental listing flags now display “For Rent” and “Rented” respectively and “last list” removed from shared emails

Bugs Fixes:

  • Agent information overlay working on shared listing reports

See something off? Need help?  Chat, call, or click the technical support team…they have the answers to all of your questions!

ShowingTime Integrated into RealTracs

A new ShowingTime integration was integrated into RealTracs Thursday!  Now, ShowingTime subscribers can add showing instructions from a new setting in the add/edit system so any RealTracs user can schedule a showing for your ShowingTime enabled listing online!

Here’s how you do it.

Setting up a listing to have online scheduling available

  1. Under the Office Information section in add/edit (this is the second section down) you will notice a new required field called Showing Service.  By default, this is set to Other, and the Showing Instructions field is still available, just as it has always been. For non-ShowingTime subscribers, there is no change in the process.st1.png
  2. If you are a ShowingTime subscriber and wish to offer online scheduling, select ShowingTime in the Showing Service field. Showing instructions cannot be selected and will now be updated via the ShowingTime website after you make the listing active.  Please note, this does not affect the Showing Phone Number.
  3. Upon confirmation of your listing being saved, you will need to open a new browser tab and sign into your ShowingTime account at http://showingtime.com, where showing instructions can be input.
  4. Any of your listings saved with ShowingTime selected as the showing service will display a Schedule Showing link in the Showing Instructions field found in the Office and Showing Information section (below).  When a user clicks this link, they will be directed to your listing within the ShowingTime site to schedule their showing. Please note, users scheduling a showing time are not required to subscribe to ShowingTime. 

    st2.png.

Scheduling a showing online (for all MLS users)

  1. Click the Schedule Showing link to load the scheduling page on ShowingTime’s website.  You do not have to be a ShowingTime subscriber to use this feature; however, you do need to confirm your contact information and agree to terms if ShowingTime doesn’t recognize you.

    st3.png

  2. Click Schedule a Single Showing or Add to ShowingCart to continue and follow the prompts.

    st5.png


A note to RealTracs’ users:

As you might have seen posted on the RealTracs home page and news, the original intent was to release CSS integration first. However, CSS is having some technical issues with integrating all of the MLS information, so RealTracs released ShowingTime first.

Add Listings in MLS Up to 30 Days in Advance

Whether you want to call it coming soon, pre-marketing, taking a pause, or Aunt Sally and Uncle Rupert coming over for Thanksgiving, you can do just that with your property in the MLS with the Active – Not Showing status.

The great thing about Active – Not Showing is that you can now list your property in MLS and set the date it goes Active – Showing for up to 30 days out instead of the previous 15!  If you need to paint, make repairs, or get the visiting relatives out of the house, just set the status to Active – Not Showing and do what you need to do.  Days on Market WILL NOT accumulate during the time your listing is initially set to Active – Not Showing.

Need to take a break after the listing has gone to Active – Showing?  You can change the status from Active – Showing to Active – Not Showing until your sellers are ready.  You no longer need to withdraw the listing to take a pause!


That’s not all…

  • Type has been added as a Residential option to the List View Results when applying custom column headers
  • Arrows have been added to your List View Results to confirm the sort direction on sorted columns
  • The Office phone is now included on your user profile and RealTracs signature

Some things we fixed under the hood…

  • Add/Edit:  Manual geo-coding issue with pin drop was fixed with  November 2nd release
  • Commercial listing report:  Lease per SqFt is no longer rounding the user entered value
  • CMA Report:  MLS numbers now link back to the full report

Also, don’t forget…

We recently released some additional updates on how your listing date is input in Add/Edit, and user-friendly shareable links, along with other important feature improvements.  Check out the details at here.

If you get stuck or have questions…

The RealTracs technical support staff is available Monday – Friday from 8:00 a.m. until 5:00 p.m. The quickest way to reach a technician is via an Online Chat.  To start a chat, click the button at the top of RealTracs.net.

Helpful Enhancements Added to RealTracs 3.0

Enhancements:

  • The way List Date is populated has been enhanced when a new listing is created in Add/Edit, to help you pick the correct date.

Why the change?  Before, list date was automatically populated with the day you started entering the listing and remained that date if the listing was made active within the four days shown in the List Date field, thereby increasing the DOM.  A blank value has been added to the list date drop down and is the default during the input of the listing to help prevent this from happening and needing to make a list date adjustment after-the-fact.
Of course, a list date is still required, so if you forget to make a selection and try to save as Active – Showing or Active – Not Showing, a notice will appear reminding you to select a list date.

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  • Expiration AND Withdrawn Date added to the Print Preview report in Add/Edit2017-11-07_10-18-56
  • Shareable Links how have more friendly button options2017-11-07_10-13-54

Bug Fixes:
Corrected a math issue w/how lease per sq foot is calculated in COM

Centralized Showing Services (CSS) is Being Integrated into RealTracs

A new Centralized Showing Services (CSS) integration is coming to RealTracs in the coming days!  Soon, CSS subscribers will be able to add showing instructions from a new setting in the add/edit system so any RealTracs user can schedule a showing for your listing online!

Here’s how you do it.

Setting up a listing to have online scheduling available

  1.  Under the Office Information section in add/edit (this is the second section down) you will notice a new required field called Showing Service.  By default, this is set to Other, and the Showing Instructions field is still available, just as it has always been. For non-CSS subscribers, there is no change in the process.
    ss1
  2. If you are a CSS subscriber and wish to offer online scheduling, select CSS in the Showing Service field. Showing instructions cannot be selected and will now be updated via the CSS website once you make the listing active.  Please note, this does not affect the Showing Phone Number.
  3. Upon confirmation of your listing being saved, a new button labeled Go to Centralized Showing will display at the bottom.  ss2This will sign you into CSS where showing instructions can be input.  You can also access the listing at https://showings.com/ with your CSS login credentials.

    Picture1.png

  4. Any of your listings saved with CSS selected as the showing service will display a Schedule Showing link in the Showing Instructions field found in the Office and Showing Information section.  When a user clicks this link, they will be directed to your listing within the CSS site to schedule their showing. Please note, users scheduling a showing time are not required to subscribe to CSS.ss3

Scheduling a showing online (for all MLS users)

  1. Click the Schedule Showing link to load the scheduling page on Centralized Showings website.  Follow the on-screen instructions.  You do not have to be a CSS subscriber to use this feature; however, you do have to register.  If CSS doesn’t recognize you, they will require a quick online registration before you can schedule your showing.
    ss3ss4
    If you have already registered you will see the screen below after clicking Schedule a Showing.  Simply click Schedule Appointments to continue.
    css8
  2. After registering you will then select the day and time for your showing.  Pick a start and end time, and then click the green Confirm Times button. ss5.png
  3. The final step is to click the Schedule All Showings Now! button, and that’s it! You will then see a confirmation screen with full showing instructions and entry information.
    ss6

New Features Have Been Added to the MLS!

Updates & Improvements

  • The new printable reports now include “requested by…” text in the bottom left corner
  • Add/Edit: The Print Preview button is now available for listings in the Withdrawn status

Things We Fixed Recently

  • Media Manager:  Document count is now updating when adding or removing documents to incomplete listings – Fix released 10/5/17
  • CMA for LLF: LP/Acres is now calculating correctly – Fix released 10/9/17
  • Share button/Create Shareable link:  copy option is now working from iOS – Fix released 10/9/17
  • Auto Notify results printing is now working – Fix released 10/9/17
  • Android devices: erratic behavior during entry of digits in the list price field – Fix released 10/18/17

Exciting New Updates Coming to RealTracs 3.0!

RealTracs is getting better all the time!  We are continually adding meaningful and productive updates to ensure your MLS system is the best it can be for your business.

There is more coming to RealTracs 3.0 on Wednesday, September 20! Check out the new additions below!

Updates

  • My Profile:  You can now upload a personal profile photo that can be used in your email signature file.  Choose RealTracs Signature and let us build your signature file with your photo and profile info.  Want to build your own signature?  You can do that as well with the Custom Signature option
  1. Click your name in the upper right corner of the site
  2. Choose “Edit My Profile”
  3. Click the round Edit Photo icon at the top of the page to upload and save a photo
  4. Scroll down to choose a signature option

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Fixes

  • Printing New Reports:  Agent Full New! and Buyer Full New! print outs no longer cut off the edge of the primary image
  • Upgrades to Bing improved Bird’s Eye view from the Map results tab
  • Roster results phone number formatting is fixed

Exciting New Additions to RealTracs.net

Several new improvements were just released today, Wednesday, August 23rd.  Exciting new features such as an online help desk chat and an updated full report view are just part of what has been released.

Need help with any of the new features?  Be sure to give our HelpDesk a call at 615-385-0777, send an email to helpdesk@realtracs.com, or now,  chat directly with the Help Desk via an online help session, accessible directly from the main RealTracs toolbar!

  • Support Chat – Chat with our help desk during regular business hours via the Help Desk Chat button on the main RealTracs toolbar.

image2017-8-22_16-49-3.png

  • Full Results Tab – Updates to viewing and printing the new report:
    • Based on requests to show more information before scrolling, the image has been reduced in size for the agent version of the full listing.
    • The directions have been moved to the top section.
    • Agent and Office information, including license #’s, can now be viewed by clicking the listing or selling agent name.

image2017-8-16_14-26-46.png

Improvements

  • Map Search :  Drawing a radius now includes the option to manually enter a distance

image2017-8-16_16-33-46.png

  • CMA  and List Reports:The search criteria used to create the CMA has been added just below the Median row.

  • List Results View:  The updated Add/Remove Columns tool now includes both Withdrawn and Expiration Date fields.

image2017-8-16_17-8-44           image2017-8-16_17-22-48.png

  • Gallery view (The page that loads with all the images after clicking the listing report main image): High resolution images can now be downloaded individually

Fixes

  • Printing New Reports:  Second blank page has been eliminated
  • Map Results View:  Acres display on map pin details is now working
  • Add/Edit:  Closed listings can now be edited for up to 30 days after closing
  • MLS# Search:  Saved searches are fully functional
  • Add/Edit:  Manual Geo-coding is now working for Incomplete to Active listings
  • Statistics print:  Average sales price error corrected
  • Transaction Desk option in More Menu: Listing information is now populating again
  • Search Results tabs: Formatting issues with the new report and other results tab have been corrected