System Information

Residential and Condo Property Classes are Moving in Together

WHAT’S CHANGING?

On January 8th, 2019, the standalone condominium property class is being removed, and condos are joining single-family homes to form a single Residential property class that includes the following property subtypes:

SINGLE FAMILY

  • Site Built
  • Zero Lot Line
  • Modular
  • Manufactured-Foundation
  • Manufactured-Mobile
  • Horizontal Property Regime (HPR) – Attached
  • Horizontal Property Regime (HPR) – Detached

CONDOMINIUM

  • Cottage/Garden Condo
  • Flat Condo
  • Highrise Condo
  • Loft Condo
  • Other Condo
  • Townhouse Condo

WHAT’S DIFFERENT?

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  • This update will allow users to search for ALL single family and condo listings in a particular area regardless of how they are listed, resulting in a much more thorough and robust set of search results.
  • When searching for residential listings, you will see the new Type field under Common Criteria that allows the selection of any combination of single family or condo listing types.
  • All of the selections will be checked and searched for by default; however, you can easily select only the options you want and search in any combination of residential and condo – all without the need of a cross-class search!
  • You can save your favorite listing Type combination as your default search.  Instructions on how to create and save a new default search can be viewed at help.realtracs.net.
  • Add/Edit is updating too; Residential will be the choice for both single-family homes and condos.  The specific sub-type will be chosen when inputting the details of the listing.

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ANYTHING ELSE?

There are a few important notes to pass along:

  • Existing condo listings (with current MLS numbers) will convert to Residential automatically
  • Condo saved searches and auto-notify searches will be converted automatically
  • Definitions of the various property subtypes can be found at help.realtracs.net
  • The existing Exterior Alterations and Other Restrictions fields in Condo will not be moving to Residential

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The knowledgeable RealTracs support team is available six days a week to assist with any questions you might have regarding this upcoming change.

You can chat, click, or call a representative from 8:00 a.m. until 5:00 p.m. Monday-Friday, and Saturday from 10:00 a.m. until 4:00 p.m.

Going Once, Going Twice – The Auction Property Class is Going Away Soon!

Don’t worry.  The ability to list auctions in RealTracs is not going away.  However, how and where you list an auction in the MLS is changing to better match RESO’s data dictionary standards.

How is Auction Changing?
Previously all auctions were listed in their own property class regardless of what type of property was being auctioned.  The auction property class was a mixed bag of residential, land, commercial, and other type listings.  Now, when listing an auction, it will be added to the appropriate property class – residential, condominium, land/lot/farm, commercial, or multi-family.

How Will I List an Auction?
Auction is now a Special Listing Condition.  Recent changes were made in Add/Edit that require listing agents to select a special listing condition to describe the type of listing being entered.  Absolute Auction and Reserve Auction are being added as two of those options for offices who are approved to list Auctions.

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Are the Auction Types Changing?
No.  Listing agents approved to list auctions will still have the option to add a Reserve or Absolute auction to the MLS system.  As a reminder:

  • Reserve Auction:  An auction where the property for sale may not be sold if the final bid is not high enough to satisfy the seller – that is, the seller reserves the right to accept or reject the highest bid.
  • Absolute Auction: An auction in which the property for sale will be sold regardless of price

Please note: Reserve or Absolute Auction can be used in combination with one other Special Listing Condition, including foreclosure.  Reserve and Absolute Auction cannot be selected together.

How Will I Search for Auctions?
Auctions will be easy to search for, identify, or exclude, depending upon your needs.  First, auctions will now be included in the search results (except rental) and will be distinguishable by the presence of a gavel icon in the list views and agent/buyer reports.

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Want to search only for auctions?  You can do so by adding Special Listing Conditions to Additional Criteria and selecting Absolute Auction and/or Reserve Auction.

You can exclude auctions from your search in a similar way by selecting Standard (or any other) Special Listing Conditions and excluding the Auction selections.

Perhaps you want to save a search that looks for just Auctions?  You can select one or both Auction selections from Special Listing Conditions, choose your search criteria, and click Save.  Give your search a name, and it’s available any time you need it from your list of saved searches.

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Some Additional Notes

Information specific to the auction such as minimum bid, auction date & time, terms and buyer’s premium should be included in the Public Remarks field.

The existing and historical auction listing information will not be converted to an existing property class or special listing condition and will be found by using the auction search.

Existing auction listings will be accessible for a short period of time to ensure that you have time to close them all out.

If You Have Questions or Need Help

This is a significant change, and the RealTracs Support team is here to help you with any questions or concerns.  Support technicians are available via online chat, email or phone Monday – Friday from 8:00 a.m. until 5 p.m. and on Saturday from 10:00 a.m. until 4:00 p.m.

Parking & Driveway Fields in Add/Edit Updated to Further Align With RESO Platinum Data Standards

Over the past several weeks RealTracs’ users have undoubtedly noticed several changes to the parking fields in Listing Add/Edit.  This is related to our continued efforts of ensuring Add/Edit completely matches the RESO Data Dictionary (more information).

As part of the evolution toward a completely RESO compliant Add/Edit, changes have been made to the Driveway field in Add/Edit, listing searches, and reports.

The Driveway field and some of its descriptors are now selections in the Open Parking Features field in Add/Edit.  Open Parking — or uncovered parking — is a designation often associated with cities where identifying all options is important, e.g., alley parking, on-street parking, and a driveway. As part of this update, there are new options now available to choose from, denoted below by an asterisk (*).  When adding a listing, you can make up to three Open Parking selections.

Open Parking Features (3)

Aggregate Concrete Parking Pad*
Alley Access Driveway* Paved
Asphalt* Gravel Shared Driveway*
 Assigned On Street Unassigned
Circular Driveway* Parking Lot Unpaved

For current listings with the Driveway features found in the list below, the new Open Parking feature will replace each with a new description.  Please note, these changes will be automatic – there is no action you need to take for your listings. Additionally, you will be able to update Open Parking Features selections as needed.

Former Driveway Options With New Open Parking Descriptions

Former Driveway Options  New Open Parking Description
Blacktop Asphalt
Pea Gravel Gravel
Stone Paved
Penetrated Unpaved
None  – – –

Garage & Parking Add/Edit Field Changes Made for Residential Listings

If you will recall from a post in April, RealTracs made some changes to the sewer descriptions in Add/Edit.  This was done in our effort to further align with the standards set forth by the Real Estate Data Standards Organization (RESO), who determine the “language” of MLS data, so technologists can more easily work with it. Why is that important?  Because it saves agents and brokers money!

Starting today, July 24th, RealTracs’ users will see RESO updates to the garage/parking fields in Add/Edit.

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Going forward, there are two additional required fields when a listing is input into the Add/Edit system: Garage Spaces and Garage Features.  If a value of at least “1” is entered into Garage Spaces, a description must be selected from the Garage Features drop-down list to the right.  There are also lists (options are shown below) to choose the features of your listing’s Carport or Open Parking Spaces.

Garage Features

Carport Features

Open Parking Features

Alley Access Alley Access Alley Access
Assigned Assigned On Street
Attached Attached Parking Lot
Attached – FRONT Detached
Attached – REAR Unassigned
Attached – SIDE
Attached/Detached
Basement
Boat
Detached
Unassigned

The update is ONLY to the Residential property class for now.  This is so we can gather feedback and make any needed adjustments before moving on to the other property classes. There are a few essential things to know about the latest changes:

  • Parking Total will be calculated, and be a searchable field that replaces Garage/Parking Capacity.
  • Driveway is still a separate field in Add/Edit.  It will be transitioned into a parking feature in a future update.
  • If a value of “1” or more is entered into Garage or Carport Spaces, a selection from the respective features list will be necessary as well.
  • The Add/Edit selections of your current Residential listings will be transferred to the new fields automatically.  If an existing listing is edited with a value in either Garage or Carport, a feature selection will need to be made prior to saving.

Do you have questions about the changes?  Be sure to chat, click, or call one of our Help Desk representatives who can assist with all of your concerns.

Coming Soon / Hold is Now a Listing Status – What You Need to Know

Many of you have been asking for a Coming Soon status and as of Thursday, June 28th, Coming Soon / Hold is now included in the list of available property status, replacing Active – Not Showing. Also included as part of the new status changes, Active – Showing will now be simply Active. Coming Soon / Hold will have days-on-market calculated the same way as Active – Not Showing. Be sure to check the table below if you have questions about how your listing’s days-on-market are calculated.

DOM table

New Features Have Been Added to the MLS!

Updates & Improvements

  • The new printable reports now include “requested by…” text in the bottom left corner
  • Add/Edit: The Print Preview button is now available for listings in the Withdrawn status

Things We Fixed Recently

  • Media Manager:  Document count is now updating when adding or removing documents to incomplete listings – Fix released 10/5/17
  • CMA for LLF: LP/Acres is now calculating correctly – Fix released 10/9/17
  • Share button/Create Shareable link:  copy option is now working from iOS – Fix released 10/9/17
  • Auto Notify results printing is now working – Fix released 10/9/17
  • Android devices: erratic behavior during entry of digits in the list price field – Fix released 10/18/17

Exciting New Additions to RealTracs.net

Several new improvements were just released today, Wednesday, August 23rd.  Exciting new features such as an online help desk chat and an updated full report view are just part of what has been released.

Need help with any of the new features?  Be sure to give our HelpDesk a call at 615-385-0777, send an email to helpdesk@realtracs.com, or now,  chat directly with the Help Desk via an online help session, accessible directly from the main RealTracs toolbar!

  • Support Chat – Chat with our help desk during regular business hours via the Help Desk Chat button on the main RealTracs toolbar.

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  • Full Results Tab – Updates to viewing and printing the new report:
    • Based on requests to show more information before scrolling, the image has been reduced in size for the agent version of the full listing.
    • The directions have been moved to the top section.
    • Agent and Office information, including license #’s, can now be viewed by clicking the listing or selling agent name.

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Improvements

  • Map Search :  Drawing a radius now includes the option to manually enter a distance

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  • CMA  and List Reports:The search criteria used to create the CMA has been added just below the Median row.

  • List Results View:  The updated Add/Remove Columns tool now includes both Withdrawn and Expiration Date fields.

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  • Gallery view (The page that loads with all the images after clicking the listing report main image): High resolution images can now be downloaded individually

Fixes

  • Printing New Reports:  Second blank page has been eliminated
  • Map Results View:  Acres display on map pin details is now working
  • Add/Edit:  Closed listings can now be edited for up to 30 days after closing
  • MLS# Search:  Saved searches are fully functional
  • Add/Edit:  Manual Geo-coding is now working for Incomplete to Active listings
  • Statistics print:  Average sales price error corrected
  • Transaction Desk option in More Menu: Listing information is now populating again
  • Search Results tabs: Formatting issues with the new report and other results tab have been corrected

Additional Features Added to RealTracs 3.0

The latest updates and enhancements to the RealTracs 3.0 MLS System went live Thursday May 25th.

  • Shared Listings:  Upcoming Open House information is now displayed in the emailed listing notification
  • New Report Format:  Land, Lots and Farms and Commercial are now available in the new report format via single shared listings.  The remaining classes and viewing multiple reports is coming very soon!
  • Hot Sheets/Days Back Searches:  List Price and Subdivision have been added as search criteria
  • Mobile.RealTracs.net:  A new button for viewing the Buyer Full report has been added to the online results AND clicking the Agent Full or Buyer Full Report buttons will now open the new version of the listing reports for Residential and Condo.  Once these reports have been opened, they can be Shared via text.

The RealTracs help desk staff is available Monday – Friday from 8:00 am until 5:00 pm to answer any questions you might have about the newly added features or anything else in the new system.  They can be reached at 615-385-0777 or via email at helpdesk@realtracs.com.

New Active Listing Status Added to RealTracs.net

To better reflect the showing status of an active listing, the following changes have been made:

  • Active status will now display as Active – Showing.
  • A new status of Active – Not Showing has been added to add/edit, search, and reports.

How Active – Not Showing works:

  • A new listing can be added as, and an existing listing can be changed to, Active – Not Showing if:
    • The required Available for Showing Date is within fifteen (15) days of entry into the MLS system or the status change toActive – Not Showing
    • The Available for Showing Date is before the expiration date of the listing
  • Active – Not Showing listings are not syndicated until the status goes to Active – Showing
  • Active – Not Showing listings are not available on the hot sheets or sent via auto notification until the status goes to Active –Showing

 If you have questions about the new statuses, a help page has been created and is available at help.realtracs.net.

Additionally, the RealTracs Help Desk is available Monday – Friday from 8:00 am until 5:00 pm via email at helpdesk@realtracs.com or by phone at 615-385-0777.

Additional Features Added to RealTracs 3.0

The latest updates and enhancements to the RealTracs 3.0 MLS System went live Wednesday May 3rd.

Updates:

  • Map Search:  Two shapes can now be drawn on the map
  • Deed Book and Deed Page are now available for import into Transaction Desk.
  • The new mobile friendly report format is now available for Condos (in addition to RES) via shared listings
  • Open House information is now available on the new mobile friendly reports when emailed as a buyer report and copied to the sender as an agent report.

The RealTracs help desk staff is available Monday – Friday from 8:00 am until 5:00 pm to answer any questions you might have about the newly added features or anything else in the new system.  They can be reached at 615-385-0777 or via email at helpdesk@realtracs.com.