System Information

New Features Have Been Added to the MLS!

Updates & Improvements

  • The new printable reports now include “requested by…” text in the bottom left corner
  • Add/Edit: The Print Preview button is now available for listings in the Withdrawn status

Things We Fixed Recently

  • Media Manager:  Document count is now updating when adding or removing documents to incomplete listings – Fix released 10/5/17
  • CMA for LLF: LP/Acres is now calculating correctly – Fix released 10/9/17
  • Share button/Create Shareable link:  copy option is now working from iOS – Fix released 10/9/17
  • Auto Notify results printing is now working – Fix released 10/9/17
  • Android devices: erratic behavior during entry of digits in the list price field – Fix released 10/18/17

Exciting New Additions to RealTracs.net

Several new improvements were just released today, Wednesday, August 23rd.  Exciting new features such as an online help desk chat and an updated full report view are just part of what has been released.

Need help with any of the new features?  Be sure to give our HelpDesk a call at 615-385-0777, send an email to helpdesk@realtracs.com, or now,  chat directly with the Help Desk via an online help session, accessible directly from the main RealTracs toolbar!

  • Support Chat – Chat with our help desk during regular business hours via the Help Desk Chat button on the main RealTracs toolbar.

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  • Full Results Tab – Updates to viewing and printing the new report:
    • Based on requests to show more information before scrolling, the image has been reduced in size for the agent version of the full listing.
    • The directions have been moved to the top section.
    • Agent and Office information, including license #’s, can now be viewed by clicking the listing or selling agent name.

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Improvements

  • Map Search :  Drawing a radius now includes the option to manually enter a distance

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  • CMA  and List Reports:The search criteria used to create the CMA has been added just below the Median row.

  • List Results View:  The updated Add/Remove Columns tool now includes both Withdrawn and Expiration Date fields.

image2017-8-16_17-8-44           image2017-8-16_17-22-48.png

  • Gallery view (The page that loads with all the images after clicking the listing report main image): High resolution images can now be downloaded individually

Fixes

  • Printing New Reports:  Second blank page has been eliminated
  • Map Results View:  Acres display on map pin details is now working
  • Add/Edit:  Closed listings can now be edited for up to 30 days after closing
  • MLS# Search:  Saved searches are fully functional
  • Add/Edit:  Manual Geo-coding is now working for Incomplete to Active listings
  • Statistics print:  Average sales price error corrected
  • Transaction Desk option in More Menu: Listing information is now populating again
  • Search Results tabs: Formatting issues with the new report and other results tab have been corrected

Additional Features Added to RealTracs 3.0

The latest updates and enhancements to the RealTracs 3.0 MLS System went live Thursday May 25th.

  • Shared Listings:  Upcoming Open House information is now displayed in the emailed listing notification
  • New Report Format:  Land, Lots and Farms and Commercial are now available in the new report format via single shared listings.  The remaining classes and viewing multiple reports is coming very soon!
  • Hot Sheets/Days Back Searches:  List Price and Subdivision have been added as search criteria
  • Mobile.RealTracs.net:  A new button for viewing the Buyer Full report has been added to the online results AND clicking the Agent Full or Buyer Full Report buttons will now open the new version of the listing reports for Residential and Condo.  Once these reports have been opened, they can be Shared via text.

The RealTracs help desk staff is available Monday – Friday from 8:00 am until 5:00 pm to answer any questions you might have about the newly added features or anything else in the new system.  They can be reached at 615-385-0777 or via email at helpdesk@realtracs.com.

New Active Listing Status Added to RealTracs.net

To better reflect the showing status of an active listing, the following changes have been made:

  • Active status will now display as Active – Showing.
  • A new status of Active – Not Showing has been added to add/edit, search, and reports.

How Active – Not Showing works:

  • A new listing can be added as, and an existing listing can be changed to, Active – Not Showing if:
    • The required Available for Showing Date is within fifteen (15) days of entry into the MLS system or the status change toActive – Not Showing
    • The Available for Showing Date is before the expiration date of the listing
  • Active – Not Showing listings are not syndicated until the status goes to Active – Showing
  • Active – Not Showing listings are not available on the hot sheets or sent via auto notification until the status goes to Active –Showing

 If you have questions about the new statuses, a help page has been created and is available at help.realtracs.net.

Additionally, the RealTracs Help Desk is available Monday – Friday from 8:00 am until 5:00 pm via email at helpdesk@realtracs.com or by phone at 615-385-0777.

Additional Features Added to RealTracs 3.0

The latest updates and enhancements to the RealTracs 3.0 MLS System went live Wednesday May 3rd.

Updates:

  • Map Search:  Two shapes can now be drawn on the map
  • Deed Book and Deed Page are now available for import into Transaction Desk.
  • The new mobile friendly report format is now available for Condos (in addition to RES) via shared listings
  • Open House information is now available on the new mobile friendly reports when emailed as a buyer report and copied to the sender as an agent report.

The RealTracs help desk staff is available Monday – Friday from 8:00 am until 5:00 pm to answer any questions you might have about the newly added features or anything else in the new system.  They can be reached at 615-385-0777 or via email at helpdesk@realtracs.com.

Additional Features Added to RealTracs 3.0

The latest updates and enhancements to the RealTracs 3.0 MLS System went live Tuesday April 11th.
  • MLS# Search:  The cursor is now in the entry box upon arrival to the page and depressing the enter key on your keyboard will run the search.
  • Cross Class Search:  You can search Year Built via the additional criteria.
  • Add/Edit:  Deed Book/Page is now two separate fields, Deed Book and Deed Page.  Soon we will start sharing these fields with Instanet Solutions for population into Transaction Desk documents.
  • Add/Edit:  A new field, “Association Fee Paid”, has been added.  This field is required if you enter an Association Fee.  You can select Monthly, Quarterly or Annually.
  • Add/Edit- Condo:  A description field has been added for Bedroom three and four.
  • Add/Edit- Lands, Lots and Farms:  The “Community Amenities” field has been added.
  • Download Results:  Downloading more than 250 results is now available for all property classes via the Search button (over 250 results) and/or the More menu on all results view.

The RealTracs help desk staff is available Monday – Friday from 8:00 am until 5:00 pm to answer any questions you might have about the newly added features or anything else in the new system.  They can be reached at 615-385-0777 or via email at helpdesk@realtracs.com.

Additional Fixes and Features Added to RealTracs 3.0

The latest updates and enhancements to the RealTracs 3.0 MLS System went live Wednesday October 26th.

  • Hot Sheet/Current tab:  Results over 500 can now be viewed via the Stats tab
  • Search/Additional Criteria:  Multiple entries for listing and selling agent name and office fields are now accepted.
  • Search/Additional Criteria:  Association Fee and Association Transfer Fee are now available.
  • Office Page/Add New User:  Managing branch brokers and staff have a new “Add New User” page.
  • Search Results List View/Add and Remove columns:  Selling Broker Code and Schools are now available as columns that can be added to the List view
  • Auto Notify & Prospector:  Max search results has increased from 250 to 500
  • Auto Notify & Prospector:  Results in both the Results and Saved columns can now be sorted.

The RealTracs help desk staff is available Monday – Friday from 8:00 am until 5:00 pm to answer any questions you might have about the newly added features or anything else in the new system.  They can be reached at 615-385-0777 or via email at helpdesk@realtracs.com.

Additional Fixes and Features Added to RealTracs 3.0

The latest updates and enhancements to the RealTracs 3.0 MLS System went live Wednesday September 28th.

The RealTracs help desk staff is available Monday – Friday from 8:00 am until 5:00 pm to answer any questions you might have about the newly added features or anything else in the new system.  They can be reached at 615-385-0777 or via email at helpdesk@realtracs.com.

Updates:

  • Search Results:  You can now set your own default results tab by updating your Site Preferences in My Page.
  • Search Results:  When there is only one result, that result is automatically selected for ease of printing and sharing.
  • Hot Sheets:  The max results for List View, Thumb View and Full View has increased to 500 listings. The Map results max remains at 250.
  • Stats Results Tab:  List Price per Square Foot and Sales Price per Square Foot is now displayed.
  • Map Search and Results:  The drawing tools bar has been updated and relocated to a less intrusive location.
  • Hot Sheet List View Results:  Zip code, city, LP/SF and SP/SF have been added to the Add/Remove columns feature.
  • New counties added:  Hopkins County KY (area 111) and Caldwell County KY (area 112)
  • Search Panel for all searches:  The font has been increased for the field names.
  • Auto Notify/Prospector:  Print and More menus have been added to the Results and Saved columns.
  • Search Panel for all searches:  A Contract Date field has been added to the Under Contract Showing status for applicable property classes.
  • Media Manager:  A View Photos button has been added.
  • Help/Support:  Area School Info help has been added.

Fixes:

  • Office Page/Inventory:  The issue where the tax ID field was printing as a full URL is now fixed.
  • Listing Status Change:  The error seen when entering commas in a sales price has been resolved.
  • Archive Search:  Status changes from Under Contract Showing to Active are now tracked and displayed.
  • History Report:  The issue with all status changes displaying as Under Contract Showing has been resolved.

Additional Fixes and Features Added to RealTracs 3.0

The latest updates and enhancements to the RealTracs 3.0 MLS System went live Wednesday August 31st.

The RealTracs help desk staff is available Monday – Friday from 8:00 am until 5:00 pm to answer any questions you might have about the newly added features or anything else in the new system.  They can be reached at 615-385-0777 or via email at helpdesk@realtracs.com.

Updates:

  • Print Reports, Results Views and Print Preview: All now display the contingency when applicable for Under Contract Not Showing Listings
  • Results list below map is now displayed automatically when Search is clicked
  • List View:  Printing is now available for custom layouts
  • List Results Tab & Map List Results:  Status specific color blocks added for easy status identification
  • Phone numbers clickable for dialing on RealTracs.net when accessed via mobile device
  • Log in As:  Depressing the keyboard enter key now logs in the selected user
  • Prospector:  Unsubscribe button relocated to User Preferences
  • New Firm Profile now available via the Office Page for Office Staff, including a new field for Firm License #
  • Firm License # is now displayed on the Firm Roster via Roster Search and clicking the Firm name on all reports once the license number has been added to the Firm Profile under the Office Page by Office Staff
  • New Broker Property Log added to the Office Page menu for Office Staff

Fixes:

  • CMA:  LP/SF, LP/Acre and LP/Unit columns for subject property are now calculating
  • Auto Notify:  Clear Frequency button is now working again

Understanding the New Status Changes

The accurate status of a property is an important piece of information, as it communicates where in the listing cycle it is.  Please be aware that there are some new status choices coming to add/edit on September 7, 2016 that will replace Active with a Contingency and Pending.  While what they are called might be new, the function is not.

Under Contract – Showing (formerly Active with a Contingency) simply means the listing has an accepted offer to purchase pending clearance of a contingency, such as the sale of a home or financing.  It’s important to note that the home will still be shown to prospective buyers for back up offers.  During this time, Days on Market still accumulates.

Under Contract -Not Showing (formerly Pending) listings have a binding sales contract that has been accepted by both parties, and Days on Market no longer accumulates.  Three things are needed when moving to Under Contract- Not Showing:

  1. The Under Contract date
  2. Off-Market Date
  3. Sales Agent Name
  4. Co-Sales Agent name (if applicable)

The new status change form will be placed in the RealTracs Online Information Library when the changes are effective.

The image below will help give you a visual of the listing cycle as your property moves through the statues in RealTracs.

listing cycle

There is online help available to assist you in understanding the new status changes.  A full description of each can be found here, as well as a step-by-step video tutorial and walk-through of how to change the status of your listings.

Also, as always, if you have any questions regarding the new statues, or anything else, do not hesitate to contact the RealTracs Help Desk at 615-385-0777 or via email at helpdesk@realtracs.com.  They are available Monday – Friday from 8:00 am until 5:00 pm.