MLS Grid

New Paperless Process for IDX Approvals

What is Changing?

RealTracs is finalizing the process of moving all IDX licenses, distribution, and compliance to MLS Grid’s national platform ( Beginning June 1, all IDX data access will be facilitated through a Web API from the MLS Grid.  IDX & website vendors have been receiving multiple notifications since January of the upcoming change to ensure they have ample time to update their processes.  The approval of IDX requests for agent and brokerage websites is now paperless and 100% online.

What is MLS Grid?

MLS Grid was founded in 2016 as a cooperative venture between eight MLS organizations. This network has grown to include ten large MLSs providing service to more than 240,000 real estate practitioners throughout the country.  These MLSs include RealTracs, Carolina MLS in Charlotte, MARIS in St. Louis, NorthStar MLS in Minneapolis, Heartland MLS in Kansas City, MIBOR in Indianapolis, Austin Board of REALTORS, Northwest MLS in Seattle, and My Florida Regional MLS in Orlando.

The MLSs above are all joint owners of MLS Grid.  MLS Grid compiles data directly from these MLSs to create a single data feed, unifying compliance, display, and usage standards to ease the distribution process for all involved. Based on the latest RESO Standards, the MLS Grid not only modernizes the way technologists access MLS data, but the single license agreement appropriately governs the use of brokers’ data.

How Does the New Process Work?

IDX approvals are initiated by the agent with their preferred vendor and will also require approval by his/her principal broker.  Historically, these came in pdf form via email and were sent to RealTracs; however, as data acquisition has been improved and streamlined for vendors, so has the approval process for agents and brokers.  It’s important to note that there is no action required for agents or brokers who have an existing website or IDX approval.

The new IDX approval process is 100% online.

  1. When an agent signs up for service with their preferred IDX vendor, an email containing a link to the data license generates from and is sent to both the requesting agent and the principal broker (we highly recommend you whitelist this email address or add it to your address book).
    An example of the email sent to both the agent and broker are below.
  2. The agent and broker will each sign the license online, which triggers it to be emailed to the MLS for approval.
  3. After MLS approval, the license has been signed by all parties, and the IDX approval process is complete.

Sample Email to Broker

Sample Email to Agent

Please note: The old IDX approval forms (pictured below) used previously by vendors will no longer be valid after June 1. 

If you have questions about the new process, please don’t hesitate to contact RealTracs support via online chat, email (, or by phone (615-385-0777).


BRENTWOOD, TN, April 10, 2018 — The MLS Grid, of which RealTracs Inc. is a founding member, has officially launched in its first market. Midwest Real Estate Data (MRED), which services the Chicagoland area, was selected as the first organization to receive MLS Grid service. Carolina MLS in Charlotte, NC and then RealTracs will soon folloMLS Grid Logo (1)w, along with other markets as part of a nationwide effort to make MLS listing data more readily available.  The MLS Grid platform removes barriers related to accessing multiple listing service data for real estate brokers and their vendors by providing a consolidated source of IDX and VOW information with a single, universal license agreement.

The MLS Grid was founded in 2016 as a cooperative venture between eight MLS organizations. Today, this network has grown to include ten large MLSs, providing service to more than 200,000 real estate practitioners throughout the country. The current MLS Grid network comprises Austin MLS (Texas), Carolina MLS (North andSouth Carolina), Heartland MLS (Kansas City), MARIS (St. Louis), MIBOR (Indianapolis), MRED (Chicagoland), MyFloridaRegional MLS (Central Florida), Northstar MLS (Minnesota), Northwest MLS (Seattle), and RealTracs (Tennessee).

“RealTracs, which serves brokers in Middle Tennessee, Southern Kentucky, and Northern


Stuart White

Alabama, is one of the founding members of MLS Grid and is excited to announce the launch of this exciting and collaborative effort,” said RealTracs President & CEO Stuart White.


The MLS Grid compiles data directly from MLSs to create the single data feed, unifying compliance, display, and usage standards to ease the distribution process for all involved.

“This is an immensely exciting day for the real estate industry,” said MLS Grid CEO Joseph Szurgyi. “We’re tearing down all the roadblocks that once stood in the way of data access and efficiency.”


In addition to, and in support of, MLS Grid, RealTracs is also pleased to announce their Real Estate Standards Organization (RESO) data dictionary Platinum RESO_Certified_Platinum_RGBCertification. The Data Dictionary serves as the real estate industry’s “Rosetta Stone” for real estate data and ensures technology providers will be able to interpret the data the same way regardless of the MLS from which it is procured.


Doug Powers

RealTracs Chief Technology Officer, Doug Powers, the force behind RealTracs’ RESO certification, echoed that statement.  “Every market is different, but we all have bedrooms and bathrooms.  Where we can agree to a standard, we can simplify the organization, delivery, and presentation of data for the products and brokers that transcend markets.”  So, in true Nashville, Music City style, what better way to mark the occasion than our very own RealTracs/RESO inspired record?



The MLS Grid is an MLS-owned company that provides a unified data platform based on RESO Standards as well as a single license agreement, all for the benefit of brokers. The MLS Grid is currently comprised of ten large MLSs across the USA that jointly represents more than 200,000 subscribers. Members include Austin MLS (Texas), Carolina MLS (North and South Carolina), Heartland MLS (Kansas City), MARIS (St. Louis), MIBOR (Indianapolis), MRED (Chicagoland), MyFloridaRegional MLS (Northern Florida), Northstar MLS (Minnesota), Northwest MLS (Seattle), and Realtracs (Tennessee). For more information visit


RealTracs was established in 1996 and is owned by seven REALTOR® associations.  RealTracs provides multiple listing service, data aggregation, training, and support in Middle Tennessee, Southern Kentucky, and Northern Alabama for more than 13,500 users in over 1,400 offices.  RealTracs is dedicated to the delivery of quality products and services to its customers, both internal and external, through a system of core values that are the basis for every decision and standard of service throughout the organization.


RoundTable Members Unite to Move the Industry Forward

SAN JUAN CAPISTRANO, CA  [April 3, 2018] – The eight members of the MLS RoundTable (MLSRT), whose multiple listing services represent approximately 325,000 real estate professionals, have come with a four-step plan to move the MLS industry forward.

The agreement comes only two months after representatives from 22 of the nation’s largest MLSs gathered in Huntington Beach, Calif. to discuss future strategies following the MLS 2020 Agenda study released in September 2017. The MLS 2020 Agenda stated that MLSs are critical to the real estate industry, but that much of their structure and technology is inefficient and outdated.

“The Agenda ignited an industry-wide discussion, and the MLSRT members have agreed to step up and lead by example,” said David Charron, Chief Strategy Officer of Bright MLS, one of the three largest MLSs in the country. “The members of the MLSRT are committed to creating the next generation of MLS platforms,” said Art Carter, CEO of the California Regional Multiple Listing Service (CRMLS), also one of the three largest MLSs in the U.S.

Step one for MLSRT members is adopting the RESO platform. The Real Estate Standards Organization (RESO) was created in 2002 as an independent, not-for-profit trade organization to promote the adoption and utilization of standards. “MLSRT members are steadfast in their drive toward adopting the RESO data dictionary and becoming RESO Platinum-certified,” said Tom Phillips, CEO of Bright MLS.

Step two, according to the MLSRT, is to end Real Estate Transaction Standard (RETS) accounts. “It’s also time to do away with the RETS servers,” said Carter. “Most MLSRT members are moving toward attaining Platinum certification in the web API. Once in place, the intent is to give out only Platinum feeds.”

For step three, MLSRT members have decided to endorse the MLS Grid, a single-data point of access for MLSs and brokers. “We need to agree to certain platforms, so we are all adopting this standardized point of data access and management,” said Rebecca Jensen, CEO of Chicago-based Midwest Real Estate Data (MRED). “A national platform delivered locally,” echoes Stuart White, CEO of RealTracs.

“MLS organizations are now moving forward deliberately and purposefully. Most MLSRT members estimate they will have completed the first two steps by September of this year, the third by year-end, and all four by 2019,” said Charron, who also serves as spokesperson for MLSRT. “By then, they will have established a common IDX feed and will work towards step four: a consolidated backend, a common data repository, and a front end of choice.”

“We applaud the initiatives that are being taken by MLS organizations across the country, and specifically the strong commitment by the large MLS companies in the MLSRT,” said Stefan Swanepoel, author of the MLS 2020 Agenda study and facilitator of the MLSRT. “MLSs can remain relevant if they innovate and lead the transformation of the multiple listing services offered to real estate professionals.”


 About the MLS RoundTable (MLSRT):

The MLS RoundTable is a consortium of seven of the largest MLS organizations in the country and collectively serves some 325,000 real estate brokers and agents:

·         Bright MLS – 85,000+ subscribers (represented by Tom Phillips, CEO and                    David Charron, CSO)

·         CRMLS – 86,000+ subscribers (represented by Art Carter, CEO)

·         CarolinaMLS – 15,000+ subscribers (represented by AnneMarie DeCatsye,                  CEO)

·         MLS PIN – 35,000+ subscribers (represented by Kathy Condon, CEO)

·         MRED – 43,000+ subscribers (represented by Rebecca Jensen, CEO)

·         NorthstarMLS – 18,000+ subscribers (represented by John Mosey, CEO)

·         NWMLS – 30,000+ subscribers (represented by Tom Hurdelbrink, CEO)

·         RealTracs – 13,000+ subscribers (represented by Stuart White, CEO)

More information at

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T3 Sixty is the leading management consultancy dedicated to the residential real estate brokerage industry. The company has helped hundreds of companies grow their businesses by providing quality research and implementing best-in-class solutions. T3 Sixty, enabling intelligent change since 1998. More information at