New RealTracs Password Policy  


The protection of your confidential listing and personal information in the MLS is something RealTracs takes very seriously. A strong password is key to the protection of this information, especially with the ever-increasing threats from phishing or hacking attempts and attacks. As part of the need to increase your online security, RealTracs is implementing a new password policy to ensure that only the user (you!) knows his or her own password.

How to Update Your Password

There is not a process you need to initiate.  You will be prompted to update your password automatically on or after Thursday, February 15th when logging into

Password Complexity Requirements:

  • Password length must be eight (8) characters minimum

In addition, passwords must contain at least three (3) of the following elements:

  • One lowercase character
  • One uppercase character
  • One number
  • One non-alphanumeric symbol

*Please note: if your current RealTracs password already meets the requirements above, you will not receive a notification.

This updated policy will increase your online security by establishing a strong, yet reasonable, password that follows common guidelines recommended by leading security professionals.  RealTracs appreciates your understanding in our effort to keep your information safe and secure.

If you have questions about the new password policy, please be sure to contact the RealTracs Help Desk via an online chat, email, or phone.