DONATIONS BEING ACCEPTED FOR RISING HOPE DISASTER RELIEF FUND

None of us like to think about being affected by a disaster. However, the recent wildfires in the Sevier County/Gatlinburg/Pigeon Forge areas have unfortunately served as reminders that the threat of being personally touched by a disaster has never been more real and ever-present.

Did you know that as a REALTOR® member of RealTracs, you have a resource readily available through the RealTracs Rising Hope Disaster Relief Fund?  This assistance is available to not only REALTORS® but their immediate families, and employees of REALTOR® Associations – including those in the areas affected by the East Tennessee wildfires.

The RealTracs Rising Hope Disaster Relief Fund was established in 2011 in response to the flooding we experienced in Middle Tennessee in 2010, and in an effort to help REALTORS® across the country during times of need with housing related financial assistance in response to a natural disaster, or other charitable purposes as permitted under section 501(c)3 of the Internal Revenue Code.

For more details, to download an application for assistance, or to make a tax-deductible donation, visit http://www.DisasterRelief.RealTracs.com.

Additional Fixes and Features Added to RealTracs 3.0

The latest updates and enhancements to the RealTracs 3.0 MLS System went live Wednesday November 16th.

The RealTracs help desk staff is available Monday – Friday from 8:00 am until 5:00 pm to answer any questions you might have about the newly added features or anything else in the new system.  They can be reached at 615-385-0777 or via email at helpdesk@realtracs.com.

 

Updates:

  • Email listing notifications:  The newest format for sharing listings is now being used everywhere in the site where Share is an option.  The notification email now includes all results and the photos are clickable.
  • Email listing notifications:  Half Baths, when available, has been added to the details below the image
  • Condo Search Panel:  Unit # has been added to the common criteria
  • Archive Search Panel:  Unit # and Subdivision/Development has been added to the common criteria
  • Cross Class Search:  The following fields were added as additional criteria…Listing Agent and Office, Sales Agent and Office, Remarks, Realtor Remarks and Listing Date.
  • Lease/Month has been added to the Hot Sheet Add/Remove columns feature for display with Rentals.

 

Additional Fixes and Features Added to RealTracs Mobile MLS Website

The latest updates and enhancements to the RealTracs Mobile MLS Website went live Wednesday November 9th.

The RealTracs help desk staff is available Monday – Friday from 8:00 am until 5:00 pm to answer any questions you might have about the newly added features to the mobile website or anything else in RealTracs 3.0.  They can be reached at 615-385-0777 or via email at helpdesk@realtracs.com.

Updates on Mobile.RealTracs.net:

  • The main menu has been combined with the Search menu to bring the most important features forward.  Now the Nearby Me, Street/Subdivision, MLS #, Quick, Open House and Archive Search are available immediately following a successful login.
  • The Detail View is now a continuous vertical scroll.
  • You can now navigate through the Detail Listing results via a Previous and Next button
  • The last county you searched is now remembered upon login for all searches.
  • County is no longer required to Search.
  • A Selection checkbox has been added to the detail view of each listing for use in creating a CMA and sharing multiple listings.
  • Garage and Bedroom Main fields have been added to the Detail View.
  • A “Get Agent Full Report” button has been added to the Detail View.
  • Virtual Tours and Links have been added after the Documents section.
  • A “Get Driving Directions” feature has been added to the bottom of the Detail view.  This feature launches your phones native map application and gets directions based on your current location.

Changes to Office Billing Frequency Begins in December

In order to streamline the billing process and have it coincide with agent billing, all Office Fee invoices will be moving to quarterly billing. This will first occur on the December 1 bill, for the first quarter fees of 2017, and be due on January 1, 2017.

Key Points

  • This will be effective starting with the first quarter of 2017
  • Invoices will be sent December 1, 2016 and be due on January 1, 2017
  • Offices will be billed $120 quarterly, similar to subscriber fees

Questions? Be sure to contact the RealTracs accounting department at 615-385-0777.

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Stuart White Celebrates 20th Anniversary with RealTracs®

Stuart White is one of four RealTracs Solutions® team members recently recognized and celebrated by the RealTracs® Board of Directors for their exceptional leadership and contribution to the company’s success since the first year of its operation, 20 years ago.

Stuart White is known throughout the country for his contributions to the Multiple Listing and real estate industries.  He led the establishment of RealTracs Solutions from preparing the formation and empowering documents in 1995-1996 to assembling and developing an exceptional staff, as well as guiding the creation and enhancement of the necessary technological platforms on which the operating system has operated.

“Stuart has been, and continues to be an inspiration to everyone associated with RealTracs Solutions,” said Price Lechleiter, Chairman of the Board.  “That includes not just board leadership and staff, but the area real estate brokers and agents who rely so significantly on the services provided by the MLS. He is also a leader in the MLS community nationally through his service in leadership of several professional associations and work groups. It is virtually impossible to express how fortunate and thankful we are to have him leading RealTracs Solutions as CEO and President.”

Stuart is the only CEO and President there has ever been at RealTracs®. He has led them through a variety of economic times, organizational challenges and major strategic choices. The results have been not just commendable, but exceptional.   His unique leadership approach has established a professional service system and culture considered to one of the best, if not the best in the country.

“Stuart represents the vision, mission and core values of RealTracs by living them, not just promoting them. He led the process by which they were created and provides an example of their application on a daily basis,” said Lechleiter. “It is very difficult to imagine what RealTracs might be like without his leadership. Fortunately, we have benefitted from his involvement for 20 years, and look forward to that continuing into the future.

RealTracs® was the first large MLS in the country to successfully implement a Windows’ browser-based Internet system.  Realtors® in the area were using a DOS-based, dial up system, and they were very uncomfortable being introduced to a mouse and email.  Without Stuart’s leadership the work to develop the system would not have happened, or at a minimum, taken much longer to create.

Stuart is in demand for leadership positions on boards of directors, work groups, advisory groups and others influencing emerging technology or strategic developments affecting MLS and real estate activity. From the National Association of REALTORS to the Council of MLSs, his willing service has helped better choices and decisions be made in those environments.

Lechleiter commented, “Stuart’s calm and steady leadership approach has helped us through transitions covering adjusting to new technology, implementing a new lockbox system, equipping new directors and even preparing new locations, like when we built our building in 2004. He knows that leadership is much more than accomplishing a list of tasks. His ability to establish and maintain relationships serves him, and this organization, very well.”

Lechleiter continued, “I know I speak for all past and present leadership of RealTracs Solutions when I express appreciation to Stuart for his service, and that we anticipate continued benefits for those we exist to serve because of his leadership.”

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Linda Mears Celebrates 20th Anniversary with RealTracs®

Linda Mears is one of four RealTracs Solutions® team members recently recognized and celebrated by the RealTracs® Board of Directors for their exceptional leadership and contribution to the company’s success since the first year of its operation, 20 years ago.

From a youthful General Motors spot-welder to veteran Office and HR Manager, Linda Mears has had a life-long journey of service and growth.  A familiar name in the Middle Tennessee real estate industry, Mears celebrates 20 years of service with RealTracs Solutions®.

“Linda has been through thick and thin with RealTracs®,” said Stuart White, President and CEO of RealTracs®.  “We call her the office ‘Mom’, since she has kept all the Realtors®, directors and staff in line for two decades.”

Mears was one of four staff originally employed by the regional multiple listing service in 1996.  She has experienced the merger of four MLS systems, the waves of the real estate market and business practices, every type of complaint imaginable, every type of employee imaginable, and changes in laws and regulations for small businesses that would make your head spin.

“Through it all, Linda has maintained an integrity, positive outlook and customer focus like none other,” said White.  “She sets a perfect example of one of RealTracs®’ core values. We are committed to serving people – both internally and externally – with the highest standards of business and professional ethics. Even though she often has to address challenging situations, Linda still comes to work with an attitude of service and caring, whether dealing with disgruntled Realtors® or a challenging staff situation.  She knows how to be serious and how to laugh.”

Mears now manages human resource, business-side staff, directors’ support and escalated inquiries from customers.  She participates in the planning and execution of the company’s goals and objectives and provides an important, non-technical, perspective to many initiatives.

RealTracs® would like to acknowledge Mrs. Mears with a sincere “Thank You” for 20 years of service and contribution to the success of RealTracs®.

Pictured L-R are President & CEO, Stuart White; Linda Mears; and Chairman of the Board, Price Lechleiter.

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Stacy Dudley Celebrates 20th Anniversary with RealTracs®

Stacy Dudley is one of four RealTracs Solutions® team members recently recognized and celebrated by the RealTracs® Board of Directors for their exceptional leadership and contribution to the company’s success since the first year of its operation, 20 years ago.

Stacy Dudley is known throughout the country for her contributions to the real estate industry.  With a degree in fashion design from MTSU, Dudley joined the RealTracs® team from a temporary service in 1996.

“While we were trying to figure out how to set up a new business, Stacy came into the office and said ‘I’m here to help’,” said Stuart White, President and CEO with RealTracs Solutions®.  “She was a knight in shining armor at that point, and she has continued to shine ever since that day.”

Dudley has served in every capacity at RealTracs®:  receptionist, lockbox support, rules enforcement, training, customer support to project manager.  Her unique understanding of real estate professionals’ business needs (and personalities) has been the foundation for the success of RealTracs® since 1996.

“Stacy is the face of RealTracs®, meaning she embodies all the company stands for – professionalism, service, support, compassion, forward-thinking, action – all those things that make companies great,” said White. “As a matter of fact, one of our core values is ‘total and unequivocal customer satisfaction.’ Stacy has represented her understanding of that in every role in which she has served on the RealTracs® team. She lives it and has done – and continues to do – an excellent job of leading our organization in this area.”

RealTracs® was the first large MLS in the country to successfully implement a Windows’ browser-based Internet system.  Realtors® in the area were using a DOS-based, dial up system, and they were very uncomfortable being introduced to a mouse and email.  Dudley led the charge in moving area Realtors® into a new era, well before their colleagues across the nation.

In addition, Dudley helped promote the new system across the country in conjunction with RealTracs®’ development partner, MarketLinx Solutions.  With her initial assistance, MarketLinx became the largest MLS software provider in the country.

White remembers, “Our transition was pretty bad, and I told Stacy we just needed to make them [our customers] happy.”  Consequently, Dudley was titled Director of Customer Happiness.  Dudley trained Realtors® and hired additional trainers with two goals in mind – make RealTracs® the best it can be and make our customers successful using its tools.

In recent years, Dudley transitioned into leading the redesign of the RealTracs® system.  With years of suggestions from agents, Dudley successfully completed RealTracs 3.0.  Getting the core system elements in place allows for the ‘wow’ functions to be designed and implemented.

White continues, “Stacy has a foot in both the end-user world and the technical world.  Her ability to understand and communicate with both sides is exceptionally valuable.” RealTracs® would like to acknowledge Mrs. Dudley with a sincere “thank you” for 20 years of service to RealTracs® and the real estate industry.


Pictured L-R are CEO, Stuart White; Stacy Dudley; and Chairman of the Board, Price Lechleiter.