Coming Soon / Hold is Now a Listing Status – What You Need to Know

Many of you have been asking for a Coming Soon status and as of Thursday, June 28th, Coming Soon / Hold is now included in the list of available property status, replacing Active – Not Showing. Also included as part of the new status changes, Active – Showing will now be simply Active. Coming Soon / Hold will have days-on-market calculated the same way as Active – Not Showing. Be sure to check the table below if you have questions about how your listing’s days-on-market are calculated.

DOM table

Why Mobile is Better Than Ever

In a speech to an admiring crowd, Abraham Lincoln once remarked, “The key to real estate success is staying up to date on your smartphone.”  OK, OK, he really didn’t say that, but we would not have disagreed with him if he did.

However, we are going to say this: if you haven’t been on mobile recently, you are missing out on a great tool!  Below are four great features that will make your mobile RealTracs experience the best it has ever been.

Do you see a mobile feature missing you would like added?  Send an email to because we are adding new upgrades on a regular basis, and your feedback is always charted and reviewed for what could come next.

Updating Your Profilemw1

You can now update your profile photo, contact information, social media links, and your email signature – everything you can do in the full MLS site – on your mobile profile. Click your name in the upper right-hand corner of the screen and select My Profile to access and update your profile today!


mw2Basic & Advanced Search

Use a basic search when you are searching across broad categories, or use the advanced search to drill down into the details, such as schools, stories, lot size and much, much more. You can search for open houses also. The choice is yours!




Search Results Map Viewmw4

A new interactive map view is at your disposal when you search for listings. When you see a listing you like, click the price, and a thumbnail will display. Click the photo to view the property details.

If you would rather view the list of properties in a photo grid, you can do that too. Simply click Grid at the top to switch views. Review your search results the way you want to see them!



mw3Share Listings Quickly

Let’s say you are searching for homes with your client and want to share what you found. No problem! Click the share button, and you can select whether you want to share a list of Agent Reports or Buyer Reports.  Clicking either button will copy a link to your phone’s clipboard which gives you the ability to paste and share it via text or email. Need to send new information in a hurry?  Done.




Give mobile a test drive today and tell us what you think! Want to get into all of the details even further?  Need help with some of the features?  You’re in luck! Sign up now to attend one of our RealTracs Mobile Workshops and earn an hour of continuing education credit while you are there. Register at today by clicking Class Schedule from the Help drop-down menu.

Big Updates to the SentriSmart App

SentriLock has released an update to the SentriSmart® app that was made available May 29th, 2018.  The two new features include:

  1. Touch ID and Facial Recognition
  2. Agent Safety

Touch ID and Facial Recognition


Android and iPhone users will now have the ability to set up Touch ID and Facial Recognition to quickly and easily access your most used functions. You are able to use the new recognition feature in place of your PIN to help you be more efficient.




Agent Safety Feature


You can also use the new touch ID with the agent safety feature.  When using SentriSmart®  to open a Lockbox, the Agent Safety Feature will launch. This feature will automatically alert your designated emergency contacts when you do not or cannot confirm you are safe.




Once you’ve downloaded the newest version of our app,  opt-in to activate this feature.  To manually turn on the agent safety feature, take the following steps:

To learn more about SentriLock’s mobile app features, click here.

Unsure about a feature?  SentriLock has resources to help you out!

Want to learn more about SentriLock’s newest features? Visit the SentriLock Help Page for detailed how-to’s, feature videos and additional tips.


Lots of REALTORS work with a professional photographer on a regular basis for their listing photos, and why wouldn’t they?  Just like consumers trust REALTORS to guide them through the home-buying process, many real estate professionals trust the ‘photo experts’ to guide them through the intricacies of getting just the right photos for their listings.


There are many questions to ask a potential photographer such as the type of equipment used, what kinds of shots will be taken, and much more.  However, one of the most overlooked questions is potentially the most important.

Who owns the photos?

When you ask the photographer this question the answer should always be a resounding YES.  Not only should you own them, but there should also be no restrictions or limits on the photos.  Just like your latest real estate transaction, the key is to get everything in writing.

Be sure you receive a written release and save it with the other paperwork for that particular listing.  Your time is valuable; the last thing you want to get involved in is a legal fight over who owns the listing photos.  Be sure to check out NAR’s resources for sample work for hire, assignment, and exclusive license agreements available for your use.

This article is adapted in part from Inman News and was initially contributed by Laura Ure, CEO of Keenability, a full-service marketing agency specializing in lifestyle and creative real estate marketing.  View her full bio and other articles at

The original Inman article can be viewed in its entirety at